Frequently Asked Questions
Find answers to common questions about our windows and doors. Can't find what you're looking for? Contact us directly.
General Questions
Common questions about our products and services.
Features & Construction
Discover the standard features and color options available for our windows.
Special Features
Explore safety features and additional options for customization.
Maintenance & Usability
Information about window cleaning, durability, and long-term care.
Installation Process
Learn about our comprehensive installation process from measurement to follow-up.
Warranty & Support
Information about our warranty coverage and after-sales support.
Company & Service
Learn what sets us apart and our warranty offerings.
General Questions
What types of windows do you offer?
- Standard vinyl windows
- Vintage vinyl windows
- Wood+Vinyl Series
- Euro Tilt & Turn 6000 Series
- Available configurations include: casement, awning, bay and bow, fixed, and special architectural shapes
What certifications do your windows have?
- Intertek certified to CSA standards
- Surpass Energy Star requirements
- Health Smart™ certified
- Windows incorporate Warm Edge Spacer Technology
What makes your windows energy efficient?
- Multi-hollow chamber design enhances insulation efficiency
- Double-pane glass with Low-E coating and argon gas
- Super Spacer™ technology reduces window condensation
- Optional High Performance Package (HPP) offering up to 45% boost in energy efficiency
- Triple weather stripping ensures windows are impermeable to moisture